Phase 01Week 1
Diagnose
We sit with the work. Map the actual flow of decisions, data, and tools — not the org-chart version. Surface the bottlenecks worth solving.
- Operating map
- Use-case shortlist
- Risk surface
—Approach
A method,
not a methodology.
How we run engagements end to end — from the first working session to the runbook we leave behind.
03How we work
A method,
not a methodology.
Five phases, repeated at the cadence the work demands. Light on ceremony. Heavy on judgement, evals, and shipping working software each week.
- Phase 02Week 2
Design
We propose specific systems: agent topologies, workflow rewrites, the evals and guardrails that keep them honest. Decisions, not options.
- System design
- Eval spec
- Build sequence
- Phase 03Weeks 3–8
Build
Two-week sprints alongside your team. Working software in your environment, weekly demos to operators, evals running in CI from day one.
- Working system
- Integrations
- Telemetry & runbooks
- Phase 04Weeks 8–10
Deploy
Production rollout with real users. Shadow mode, staged exposure, and the operational instrumentation to see what's actually happening.
- Rollout plan
- Observability
- On-call & escalation
- Phase 05Ongoing
Iterate
We tune evals against real traffic, harden weak edges, and hand off — or stay on as the team that runs it. Either way, you own the system.
- Eval-driven tuning
- Enablement
- KPI baseline
Typical engagement: 8–12 weeks · Embedded retainers available · Fixed-fee diagnostics from week 1
05Selected work
Outcomes, not
case studies.
Anonymised so we can be specific. Each engagement closed against a metric our client agreed to before we started writing code.
Series-B fintech
−68%
Avg. handling time
An ops automation system that absorbed 70% of a manual review queue.
"They shipped what our last vendor promised in a quarter — in three weeks."
- Automation
- Agents
- Evals
Global law firm
12k
Queries / month
A knowledge agent partners actually open before billing.
"First internal AI tool we've built that survived past pilot."
- Internal tool
- RAG
- Governance
Logistics enterprise
$4.1M
Annualised lift
Cross-tool workflow agents bridging an ERP, a CRM, and three legacy portals.
"They took the part of the business no one wanted to touch."
- Orchestration
- Integrations
B2B SaaS platform
−42%
Tier-1 ticket cost
A support copilot grounded in product telemetry, not the help centre.
"Deflection without the usual chatbot embarrassment."
- Copilot
- Telemetry
- Eval-first
More detail under NDA. Tell us what you're working on and we'll share the most relevant.
Discuss your engagement→07Begin
Tell us what's in the way.
We'll tell you what to build.
- 0145 minutes with a senior partner — not a sales rep.
- 02We'll diagnose the bottleneck and sketch a system live.
- 03If we're not the right team, we'll tell you who is.
hello@workflowalpha.coReply within 2 business days
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