Approach — Workflow Alpha

03How we work

A method,
not a methodology.

Five phases, repeated at the cadence the work demands. Light on ceremony. Heavy on judgement, evals, and shipping working software each week.

Phase 01Week 1
Diagnose
We sit with the work. Map the actual flow of decisions, data, and tools — not the org-chart version. Surface the bottlenecks worth solving.
- Operating map
- Use-case shortlist
- Risk surface
Phase 02Week 2
Design
We propose specific systems: agent topologies, workflow rewrites, the evals and guardrails that keep them honest. Decisions, not options.
- System design
- Eval spec
- Build sequence
Phase 03Weeks 3–8
Build
Two-week sprints alongside your team. Working software in your environment, weekly demos to operators, evals running in CI from day one.
- Working system
- Integrations
- Telemetry & runbooks
Phase 04Weeks 8–10
Deploy
Production rollout with real users. Shadow mode, staged exposure, and the operational instrumentation to see what's actually happening.
- Rollout plan
- Observability
- On-call & escalation
Phase 05Ongoing
Iterate
We tune evals against real traffic, harden weak edges, and hand off — or stay on as the team that runs it. Either way, you own the system.
- Eval-driven tuning
- Enablement
- KPI baseline

Typical engagement: 8–12 weeks · Embedded retainers available · Fixed-fee diagnostics from week 1

05Selected work

Outcomes, not
case studies.

Anonymised so we can be specific. Each engagement closed against a metric our client agreed to before we started writing code. Open any one for the full shape of the work.

Series-B fintech

−68%

Avg. handling time